OBJECTIVE
I would like to find an exciting and creative position where I can have opportunity to communicate, learn and improve my knowledge.
EMPLOYABILITY SKILLS PROFILE
- FUNDAMENTAL SKILLS: THINK AND SOLVE PROBLEMS.
I am a critical, creative and innovative thinker. I have ability in generating possible solutions; evaluate solutions to make the best recommendations or decisions.
- PERSONAL MANAGEMENT SKILLS: ADAPTABLE.
I can work independently or as a part of team effectively and carry out multiple tasks or projects.
- TEAMWORK SKILLS: WORK WITH OTHERS.
I am flexible, respect, open to and supportive of the thoughts, opinions and contributions of others in a group. I can understand and work with within the dynamics of a group.
DISTINCTIVE SKILLS:
- COMPUTER SKILL: Proficient in MS Word, Excel, Access, PowerPoint, Outlook Express, MS Project, and Internet.
- COMMUNICATION SKILL: Efficient reading, and speaking English; Excellent in writing English.
EDUCATION
01/2008-Present
Small and Medium Enterprises Management, Full Time
Algonquin College – Ottawa, Ontario, Canada
http://www.algonquincollege.com
Expected Grad: April 30, 2009
09/2001-01/2006
Bachelor’s Degree of Business English, Full Time
Foreign Trade University – Hanoi, Vietnam
http://www.ftu.edu.vn/portal/page/portal/dhnt_en
09/1999-05/2001
Hanoi-Amsterdam High School, Hanoi, Vietnam
http://www.hn-ams.org
WORK EXPERIENCE
05/2008 – Recent:
Office Administration – Computer Onsite Company – Ottawa, ON, Canada
www.computeronsite.ca
(Part time)
Responsible for:
- Type and proofread correspondence, forms and other business documents; Maintain and prepare reports, mailing lists and databases; Process incoming and outgoing mail manually or electronically; Send and receive messages; Prepare and format page presentation; Compile data, statistics and other information
- Process payments and place orders for the company’s business transaction, maintain inventories and office supplies.
- Answer telephone calls; Book appointments, Coordinate meetings.
10/2006 – 12/2007:
Executive – Golden Lotus Plus Centre – Frequent Flyer Program – Marketing Planning Department – Vietnam Airlines Corporation – Vietnam
www.vietnamairlines.com.vn
(Full time)
Responsible for:
- Develops, establishes and maintains strong relationships with frequent customers; Solve daily customers’ claims.
- In charge with awarding process in all Vietnam Airlines branch offices abroad (Frankfurt, Paris, Australia, Japan, Korea, etc.)
- Work in projects planning for improving the loyal customers’ services program and Vietnam Airlines’ brand image.
- Provides information and recommendations to the manager for setting or revising the company’s goals and objectives, operating policies, strategic planning.
01/2006 – 10/2006:
Media Assistant – T&A Communications, Vietnam
www.ta.com.vn
(Full time)
Responsible for:
- Daily reports and media analysis for well-known clients like Standards Chartered Bank, Temasek Holdings Group, Visa Card, etc.
- Organize events and press conferences; Compose and audit press documents and page presentation.
- Work in projects in brand building and brand PR including activities on media research and analysis, message development, market entry and business intelligence, issue and crisis communications management, activation PR and online marketing communications.
- Daily communicate with clients via email, telephone, fax, and face to face meeting.
LIFE EXPERIENCE
- Member of Student Research Club at Foreign Trade University and joined many social activities in Foreign Trade University.
- Volunteer in Annual Terry Fox Run Events which took place in Hanoi on November 2005 and September 2006.
- Volunteer in annual blood donation campaigns held by Hanoi Voluntary Youth Society on October 2006.
- Member of Youth Union in Vietnam Airlines Corporations and join many social activities: visit and help children in SOS orphanage in Phu Tho province, SOS’s children Village in Ha Giang province, Giao Thuy Handicap School in Nam Dinh Province, etc.
REFERENCE: Available upon request
